Youssef Shehata
Software Engineer & Technology Consultant.
Solving business problems with code.
About Me
I've worked in tech for over 5 years, bridging the gap between technical teams and business clients. I build scalable web, mobile, and cloud infrastructure, focusing on architectural logic and business outcomes rather than just writing code.
Currently, I serve as an Implementation Technical Consultant at a top Google partner, modernizing contact centers using the Contact Center AI Platform (CCAIP). I act as the subject matter expert on the Mobile SDK, assisting companies in integrating Google's AI platform into their mobile applications.
Technologies & Tools
Tech I've worked with recently
Languages
JavaScript, Python, Kotlin, Java
Web & Mobile
React, Playwright, React Native, Native Android/iOS, Node.js, Liquid
Cloud & AI
Google Cloud, DialogFlow CX, Google AI Studio, GECX
Data & APIs
PostgreSQL, Firebase, Shopify API, REST APIs
Certifications
Experience
Implementation Technical Consultant
Onix • Present
Leading the implementation of Contact Center AI (CCAI) solutions and acting as the SME for mobile SDK integrations.
Implementation Specialist
Prometheus Group • 1.5 Years
Bridged the gap between business needs and technical execution to deploy stable, high-performance mobile solutions for the Maximo ecosystem.
Software Engineer
Wells Fargo • 2.5 Years
Engineered internal developer tools to automate compliance and accelerate code delivery pipelines.